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Troubleshooting

Portainer is built to run on Docker. If Docker is not configured correctly, then this can cause issues that appear to be coming from Portainer.

Ensuring Docker is configured correctly

The first thing to look at whether Docker is actually functioning correctly on your system.

$ docker version

The above command should have returned information about Docker running on your system. Below is a snippet of what this may look like.


$ Client: Docker Engine - Community
    Version:           19.03.3
    API version:       1.40
    Go version:        go1.12.10
    Git commit:        a872fc2f86
    Built:             Tue Oct  8 00:59:59 2019
    OS/Arch:           linux/amd64
    Experimental:      false

Ensuring Docker Swarm is configured correctly

All nodes will require the following ports to be open:

  • 7946/tcp
  • 7946/udp
  • 4789/udp

For the manager node:

  • 2377/tcp

Next, make sure you are using the --advertise-addr option.

  • When creating the cluster via docker swarm init, use --advertise-addr with either the private IP address or NIC name directly (--advertise-addr eth1 for example)
  • When joining a cluster on worker nodes via docker swarm join, use --advertise-addr the same as above with either private IP address or NIC name directly